🔒 Alldone Privacy Policy

Last updated: March 1, 2021

🚀 The Quick Version

We respect your privacy. We collect only what we need to make Alldone work great for you. We don't sell your data, and you're in complete control.

What You Need to Know

  • We collect: Your email, app usage data, and some cookies
  • We use it for: Making the app work and improving your experience
  • We share with: Only our trusted service providers (never advertisers)
  • You control: Access, edit, or delete your data anytime
  • Questions? Email us at karsten@alldone.app

Want the details? Keep reading below.

📋 Table of Contents

🔍 What Information We Collect

Information You Give Us Directly

When you create an account:

  • Email address
  • First and last name

When you contact us:

  • Support messages and feedback
  • Any information you choose to share

Information We Collect Automatically

To make the app work:

  • Device type and operating system
  • App usage (which features you use, when you use them)
  • Error logs and performance data

Technical information:

  • IP address
  • Browser type and version
  • Unique device identifiers

Cookies and Similar Technologies

We use small data files to:

  • Keep you logged in
  • Remember your preferences
  • Understand how you use the app
  • Improve performance

You can control cookies in your browser settings.

❌ What We DON'T Collect

  • Financial information (handled by payment processors)
  • Location data (unless you specifically enable it)
  • Contacts or photos (unless you choose to share them)

🎯 How We Use Your Information

Making Alldone Work for You

  • Provide and maintain the app
  • Process your account and settings
  • Send important updates about your account
  • Provide customer support

Making Alldone Better

  • Analyze app usage to improve features
  • Fix bugs and technical issues
  • Develop new features you'll love
  • Ensure security and prevent fraud

Keeping You Informed (Only if You Want)

  • Product updates and new features
  • Tips to get more from Alldone
  • Company news and updates

You can opt out of marketing emails anytime.

🤝 Who We Share With

Service Providers We Trust

We work with carefully selected companies to help run Alldone:

Analytics & Performance

  • • Google Analytics (website usage)
  • • Firebase (app performance)

Payment Processing

  • • PayPal, Stripe, Apple Pay, Google Pay

They handle payments securely - we never see your card details

Development & Security

  • • GitHub/GitLab (code development)
  • • Cloud hosting providers

When Law Requires It

We may share information if legally required by:

  • Valid court orders
  • Government investigations
  • Protecting user safety

Business Changes

If Alldone is acquired or merged, your data may transfer to the new company under the same privacy protections.

❌ We Never

  • Sell your personal information
  • Share with advertisers or data brokers
  • Give access to anyone not listed above

🎛️ Your Privacy Controls

Email Preferences

  • • Unsubscribe from marketing emails anytime
  • • Update notification settings in your account
  • • Contact us to stop all non-essential emails

Cookie Controls

  • • Adjust browser settings to block cookies
  • • Use "Do Not Track" browser settings
  • • Opt out of Google Analytics tracking

Account Controls

  • • Update your profile information anytime
  • • Delete your account and all data
  • • Download your data in a portable format

🔒 How We Protect Your Data

Security Measures

  • Encrypted data transmission (HTTPS/TLS)
  • Secure data storage with access controls
  • Regular security audits and updates
  • Employee privacy training

Your Role in Security

  • Use a strong, unique password
  • Keep your app updated
  • Don't share login credentials
  • Report suspicious activity to us

If Something Goes Wrong

We'll notify you promptly if there's ever a data breach that affects your information.

⏰ How Long We Keep Data

Account Information

  • While your account is active: We keep your profile and preferences
  • After account deletion: Removed within 30 days
  • Legal requirements: Some data may be kept longer if required by law

Usage Data

  • Analytics data: Up to 2 years to improve the app
  • Support communications: Up to 3 years for service quality
  • Payment records: As required by financial regulations

You Control the Timeline

Request deletion anytime - we'll process it within 30 days.

⚖️ Your Rights

Access Your Data

Get a copy of all information we have about you.

Fix Mistakes

Correct any inaccurate information in your profile.

Delete Everything

Remove your account and all associated data.

Limit Processing

Ask us to stop using your data for certain purposes.

Data Portability

Download your data in a format you can use elsewhere.

Withdraw Consent

Change your mind about how we use your data.

How to Exercise These Rights

Email us at: karsten@alldone.app

  • • We'll respond within 48 hours
  • • Most requests completed within 30 days
  • • No charge for reasonable requests

🌍 International Users

Data Transfers

Your data may be processed in countries outside your own, including the United States. We ensure appropriate protections are in place.

EU Users (GDPR Rights)

If you're in the EU, you have additional rights under GDPR:

  • Right to complain to your Data Protection Authority
  • Right to object to processing
  • Enhanced consent requirements

California Users (CCPA Rights)

California residents have rights to:

  • Know what personal information is collected
  • Delete personal information
  • Opt-out of sale (we don't sell data anyway)
  • Non-discrimination for exercising rights

👶 Children's Privacy

Alldone is not intended for children under 13. We don't knowingly collect information from children. If you believe a child has provided information to us, please contact us immediately.

📱 Third-Party Links

Our app may link to other websites or services. This privacy policy only covers Alldone - please review the privacy policies of any other services you use.

🔄 Changes to This Policy

When We Update

We may update this policy occasionally. When we do:

  • We'll email you about significant changes
  • We'll post the new policy with an updated date
  • We'll give you time to review before changes take effect

Staying Informed

Check this page periodically for updates, or follow our product updates for notifications.

📞 Contact Us

Privacy Questions

Email: karsten@alldone.app

Response time: Within 48 hours

Data Protection Officer

Email: privacy@alldone.app

For formal privacy concerns or complaints

If You're Not Satisfied

🏢 About Alldone GmbH

We're committed to building trust through transparency. This privacy policy reflects our values of putting users first and maintaining the highest standards of data protection.

Our privacy principles:

  • ✓ Collect only what we need
  • ✓ Use data to benefit you
  • ✓ Give you complete control
  • ✓ Be transparent about everything
  • ✓ Protect your information like our own

This policy is effective as of March 1, 2021 and governs your use of Alldone.app and the Alldone mobile application.